Bptp – Delhi Ncr Real Estate Company — Refund of my excess money from BPTP builder

Bptp - Delhi Ncr Real Estate Company — Refund of my excess money from BPTP builder

Hello sir
My customer code with bptp is 109672. I have paid excess money of rs 95591/- to bptp during the payments in installment which they had accepted but even after more than one year, 11 email, reminders & almost 50 calls to their customer care, nothing has happened. I am also pasting some our mail exchange as a proof of my statement as given below.
I had also provided them my account details.
_
Dear customer care team
Please arrange to transfer my total excess amount rs 94, 591.00/- into my account as per the details given below:

Dev raj singh
Hsbc, a/c no – 094 304631 006, ifsc – hsbc0110006
Greater kailash, new delhi 110048

Best regards
Devraj singh

​customer code – 109672, parkland plots
Sector 85, faridabad.​

On thu, dec 31, 2015 at 3:27 pm, customer care wrote:
Dear mr. Singh,

Greetings from bptp!

This is in reference to your emails.

Kindly ignore the previous email sent to you dated 22/09/2015. We apologize for sending the incorrect information.

Sir, we would like to inform you that there is an excess amount of rs. 94, 591.00/- lying towards your bptp account. We would like to request you to kindly send the consent to transfer the excees amount to your friend’ss account. Also please mention the name and customer code of your friend.

Should you require any assistance please feel free to call at +91-124-385 (2787) or write in to us at customercare@bptp.com. Please mention your customer code and project name in the subject line.

Thanks & regards,
Shikha bisht
Office phone : +91-124-385-bptp (2787)
Bptp crest : plot # 15, udhyog vihar phase-iv, gurgaon-122015, haryana

— original message —
From: devraj. Singh@flaktwoods.com
To: customercare@bptp.com
Time: 28/12/2015 4:03 pm
Subject: parklands cust_code: 109672

Reminder 3

Best regards
Devraj singh

Code – 109672 d8-36?, parkland plots

On wed, dec 23, 2015 at 9:01 am, devraj singh wrote:
Reminder 2

Best regards
Devraj singh

Code – 109672 d8-36?, parkland plots

On sun, nov 29, 2015 at 4:53 pm, devraj singh wrote:
Dear customer care team
Waiting for your response on my below mail.
When are you please transferring the amount rs 69, 591/- + rs 25, 000/- to my account?
Kindly respond.

Best regards
Devraj singh

Code – 109672
D8-36?, parkland plots

On mon, oct 5, 2015 at 2:58 pm, devraj singh wrote:
Dear customer care team
I have received the statement which is showing rs 69, 591/- that has not been refunded so far. I advise you to pls show rs 25, 000/- also into my account statement.

Then, if you are getting any difficulties in transferring this fund to my friend’s account as i have been requesting you then please return the money directly to me. You already have my bank details with you.

Best regards
Devraj singh

Code -? 109672,
D8-36, parkland plots
On tue, sep 22, 2015 at 6:16 pm, customer care wrote:
Dear mr. Singh,

Greetings from bptp!

This is in refrerence to your mail dated 14/09/2015.

We would like to inform you that the amount of rs. 10, 954.00/- has been tranferred to your bpms account, please refer to the email dated 04/09/2015.

Also amount of rs. 69, 591.00/- has been refunded to you dated 26/08/2015. Now we are having the excess amount of rs. 25, 000/- which will be refunded to you. We need a consent or your suggestion that what you want to do with your excess amount of rs. 25, 000/-

Should you require any assistance please feel free to call at +91-124-385 (2787) or write in to us at customercare@bptp.com. Please mention your customer code and project name in the subject line.

Thanks & regards,
Shikha bisht
Office phone : +91-124-385-bptp (2787)
Bptp crest : plot # 15, udhyog vihar phase-iv, gurgaon-122015, haryana

— original message —
From: devraj. Singh@flaktwoods.com
To: customercare@bptp.com
Time: 14/09/2015 5:44 pm
Subject: fwd: parklands cust_code: 109672

Dear customer care team
I am not getting what you people are trying to convince me. Only you guys have confirmed me that my dues are rs 94, 591/-.
I have all the mail correspondence with me. Now how come the figure has been changed??

This is going on for more than 6 months & you are giving me new story every time.
I am also keeping all the correspondence with me which will help me to prove the case against you if you are not willing to resolve the matter.

Just see mail only from you which i have pasted below for your ready reference???

Waiting for your response…

I am pasting you the mail below from bptp:

Dear mr. Singh devraj,

Greetings from bptp!

This is in reference to your email dated: 19-06-2015. Please accept our sincere apology for the delay in response.

We acknowledge the receipt of your fund transfer request from the credit lying in your account to your friend’s account for an amount of rs. 94, 591.00/-. The we have initiated the fund transfer process.

Once the same will be completed, we shall send the confirmation to you. Request you to be kindly bear with us till the issuance of our next intimation in this regard.

Please mention your customer code and project name in the subject line.

Best regards
Devraj singh

Share Button

Post Author: Property Blogs

Let's Discuss Real Estate, Market Trend, Housing Finance, Government Policies, Projects Evaluation and much more about Property

2 thoughts on “Bptp – Delhi Ncr Real Estate Company — Refund of my excess money from BPTP builder

  • kailash swami

    (July 20, 2017 - 6:12 pm)
  • Rick

    (October 28, 2017 - 3:48 pm)

    DO NOT INVEST. BIG FRAUDS.

    how to get refund from ADITYA BUILDERS, AGARWAL BUILDERS . –
    i am not even sure what their real names are too many names ease of comminiting frauds. http://www.adityaworldcity.co.in

    A guy Sachin, who we are supposed to contact for refund doesnot entertain. If you invest you will get in big time trouble like us

Leave a Comment

Your email address will not be published.